E-GOVERNMENT: FROM SERVICE TECHNOLOGIES TO A NEW MANAGEMENT PARADIGM
DOI:
https://doi.org/10.21638/spbu23.2021.402Abstract
The article analyzes conceptual approaches to the development of e-government. The factors that contribute to its successful development are identified. Two examples (Estonia and Germany) show the influence of a different combination of these factors. The successful development of e-government requires a combination of a number of various factors, including characteristics of political institutions, political actors, and political culture. The development of e-government entails changes in these aspects of political life and, more broadly, changes in the nature of public administration and participation. In turn, the specifics and pace of these changes also depend on the unique combination of factors. The authors show that significant economic resources and strategic planning at the state level are not sufficient explanatory factors for the successful development of e-government. Important circumstances may include the relatively small size of the state, the perspective vision of political actors, the coincidence of the interests of public and private structures, readiness to reform the management system, the creation of conditions for institutional cooperation, and coordination of interested actors. The authors conclude that prospects for further research in the field of e-government development are related to the study of unique national sets of factors that explain features of e-government models and their evolution.
Keywords:
public administration, e-government, political actors, political representation, political participation, state
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References
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Local electronic government: A comparative study, ed. by Drüke H. London: Routledge, 2004, 300 p.
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Moon, J. M., Welch, E. W., Wong, W. What drives global e-governance? An exploratory study at a macro level. Proceedings of the 38th Hawaii international conference on system sciences. Washington, D.C., 2005, рp. 131–135.
Nordhaug O. Human capital in organizations: Competence, training, and learning. Oslo: Scandinavian University Press, 1993. 278 p.
North D. Institutions, Institutional Change and Economic Performance. Cambridge: Cambridge University Press, 1990. 152 р.
OECD Recommendation on Digital Government Strategies. Available at: https://www.oecd.org/gov/digital-government/recommendation-on-digital-government-strategies.htm (accessed: 20.05.2021).
Palvia S. C. J., Sharma S. S. E-government and e-governance: Definitions/ Domain framework and status around the world. 2016. Available at: https://www.researchgate.net/publication/268411808_E-Government_and_E-Governance_DefinitionsDomain_Framework_and_Status_around_the_World (accessed: 20.12.2020).
Rød E. G., Weidmann N. B. Empowering activists or autocrats? The Internet in authoritarian regimes. Journal of peace research, 2015, vol. 52, no. 3, pр. 338–351.
Scholta H., Mertens W., Kowalkiewicz M., Becker J. From one-stop shop to no-stop shop: An e-government stage model. Government Information Quarterly, 2019, vol. 36, N1, pp. 11–26.
Schulz S., Schuppan T. A European framework for e-government competences. Competence modelling for human resources development and European policies. Bridging business, education, and training, ed. by Stracke C. M. Duisburg, Essen: GITO mbH Verl., 2011, pp. 142–154.
Schulz S., Schuppan T. Development of a European Framework for e-Government Competences. Auf dem Weg zu einer offenen, smarten und vernetzten Verwaltungskultur. Gemeinsame Fachtagung Verwaltungsinformatik (FTVI) & Rechtsinformatik (FTRI). Hrsg. Lucke, J. v., Geiger, C. P., Kaiser, S. et al. Bonn: GI, 2012, pp. 47–58.
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Tate M., Bongiovanni I., Kowalkiewicz M., Townson P. (2018) Managing the “Fuzzy front end” of open digital service innovation in the public sector: A methodology. International Journal of Information Management, 2018, vol. 39, pp. 186-198.
Roberts H., Cowls J., Morley J., Taddeo M., Wang V., Floridi L. The Chinese approach to artificial intelligence: An analysis of policy and regulation. Available at: https://www.academia.edu/40896096/The_Chinese_Approach_to_Artificial_Intelligence_an_Analysis_of_Policy_and_Regulation?email_work_card=reading-history (accessed: 21.01.2021).
The global skills and competency framework for the digital world (SFIA). SFIA Foundation. Available at: https://sfia-online.org/ (accessed: 16.07.2021).
Twizeyimana J., Anderson A. The public value of E-Government — A literature review. Government information quarterly, 2019, vol. 36, no/ 1, р. 167–178.
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